Frequently asked questions
Everything you need to know about the product and billing.
What is Tavolo?
Tavolo is an AI-powered marketing platform designed to help businesses streamline their digital marketing efforts. Our platform offers automated tools for video editing, email campaigns, SMS marketing, and influencer partnerships, enabling businesses to effectively manage and enhance their online presence.
How does Tavolo’s AI work?
Tavolo’s AI automates various aspects of your marketing efforts, from video editing to managing email and SMS campaigns. By connecting to your POS and analyzing your content and marketing goals, our AI helps you create professional-grade videos, send targeted messages, and connect with quality influencers to boost your brand. Our content is generated based on unique insights that our AI has about your business and customers!
What features are included in each pricing tier?
- Free: 2 emails, 1 SMS campaign, and process for 1 video per month
- $300 Tier: 50 emails, 50 SMS campaigns, and processing for 10 videos per month.
- $500 Tier: 70 emails, 70 SMS campaigns, and processing for 20 videos per month.
- $700 Tier: 100 emails, 100 SMS campaigns, processing for 30 videos per month, and free access to our influencer platform.
How do I get started with Tavolo?
Getting started is easy! Sign up on our website, choose the pricing tier that fits your needs, and start uploading your content. Our platform will guide you through the process of creating and managing your marketing campaigns.
Can I upgrade my plan later?
Yes, you can upgrade your plan at any time. Simply log into your account, go to the billing section on the profile page, and choose the new plan that best suits your needs. The upgrade will take effect immediately.
What is Tavolo's Influencer Platform?
Our influencer platform connects you with vetted and high-quality influencers who can help promote your brand on social media. This feature is included free of charge with the $700 pricing tier.
Do I need any technical skills to use Tavolo?
No technical skills are required. Tavolo’s user-friendly interface is designed for everyone, regardless of technical expertise. Our AI takes care of the complex tasks, so you can focus on growing your business.
What kind of businesses can benefit from Tavolo?
Tavolo is ideal for any business looking to enhance its digital marketing efforts, from small local businesses to larger enterprises.
How does customer support work at Tavolo?
Our customer support team is available to assist you with any questions or issues. You can reach us via email, phone, or live chat on our website. We’re here to help you make the most of Tavolo.
How do I cancel my Tavolo subscription?
You can cancel your subscription at any time from your profile page. If you have any issues, our customer support team is here to assist you.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Payments are securely processed through our payment gateway.
Is my data secure with Tavolo?
Absolutely. We take data security very seriously and use industry-standard encryption to protect your information. Your data is safe with Tavolo.
Can I manage multiple brands with one Tavolo account?
Yes, you can manage multiple brands under one Tavolo account. Each brand can have its own set of campaigns, videos, and settings, making it easy to keep everything organized.