Content You Provide
Any content you upload, create, or share on Tavolo, including videos, photos, messages, or other data, may also be collected and stored.
Privacy Policy
By using our Service, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Service.
Tavolo ("we," "our," or "us") is committed to protecting the privacy and security of the personal information of our users. This Privacy Policy outlines the types of information we collect, how we use it, and the rights you have concerning your data when you sign up and use the Tavolo software and related services ("Service").
Information We Collect
Personal Information
When you sign up for an account or use Tavolo, we may collect the following personal information:
- Name
- Email address
- Phone number
- Business information (e.g., business name, address, industry)
- Billing information (e.g., payment method details)
- Username and password
Business Information
In addition to the personal information you provide, Tavolo may collect and store data from your business, including:
- Point of Sale (POS) System Data: We collect transaction and customer data from your business' POS system, including information about purchases, customer preferences, and interactions with your products or services.
- Business Customer Data: Information related to your customers, such as names, contact details (e.g., email addresses, phone numbers), and purchasing history, may be collected and stored as part of our Service.
- Order History: We collect and store your business' order history, including individual transactions, customer purchase trends, and any related data from your POS system or integrated platforms.
- Website and Branding Data: We may collect data from your business' website, including analytics, customer interactions, and branding elements like logos, images, and descriptions to help improve your marketing and customer engagement strategies.
Usage Information
We collect information about how you interact with our Service, including:
- IP address
- Device information (e.g., browser type, operating system)
- Log data (e.g., date and time of access, pages viewed, and clicks)
- Cookies and similar technologies.
Third-Party Data
If you integrate third-party platforms (e.g., social media accounts) with our Service, we may collect data from these platforms, such as usernames, profile pictures, and any other data you authorize the third party to share.
How We Use Your Information
We may use your information to:
- Provide, maintain, and improve the Service
- Process transactions and send you related information, including purchase confirmations and invoices
- Analyze business customer data, order history, and website data to provide insights, trends, and recommendations
- Help businesses build targeted marketing campaigns based on customer purchasing habits and website interactions
- Customize your branding and marketing content based on your business' website and customer trends
- Communicate with you, such as responding to your requests, providing customer support, or sending you updates on features and changes to our Service
- Customize your experience and tailor content and communications based on your preferences
- Analyze trends and user behaviors to improve our Service and develop new features
- Prevent fraudulent activities, enforce our terms, and protect the security of our Service
- Comply with legal obligations and requests from regulatory authorities
Service Providers
We may share your information, including business customer data, order history, and website data, with third-party vendors, consultants, and other service providers who need access to such data to perform work on our behalf, including but not limited to payment processing, analytics, and email or SMS communications.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information, including business customer data, order history, and website data, may be transferred as part of that transaction.
Legal Compliance
We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court or a government agency).
With Your Consent
We may share your personal information, business customer data, order history, and website data with third parties when we have your explicit consent to do so.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal data, business data, customer data, and order history we hold about you.
- Correction: You can ask us to correct any inaccuracies in your personal or business customer data, order history, or website data.
- Deletion: You can request that we delete your personal data and, in some cases, business customer data, order history, and website data, subject to legal requirements.
- Data Portability: You can request that we provide your personal, business, customer, and order history data in a structured, commonly used, and machine-readable format.
- Object to Processing: You can object to our processing of your data in certain cases, such as for direct marketing purposes.
To exercise any of these rights, please contact us at [insert contact information].
Data Security
We take the security of your personal data, business information, customer data, order history, and website data seriously and implement appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is foolproof, and we cannot guarantee the absolute security of your data.
Data Retention
We will retain your personal information, business data, customer data, order history, and website data for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, we will securely delete or anonymize it.
Cookies and Tracking Technologies
Tavolo uses cookies and similar technologies to collect usage data and enhance your experience on our platform. You may adjust your browser settings to reject cookies; however, this may impact your ability to use some features of the Service.
Third-Party Links
Our Service may contain links to third-party websites or services that are not operated or controlled by Tavolo. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
International Data Transfers
If you are accessing our Service from outside the United States, your information may be transferred to and processed in the U.S. or other countries where our servers are located. By using our Service, you consent to the transfer of your information to the U.S. or any other country where Tavolo or its service providers maintain facilities.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the new policy on our website and updating the "Effective Date" at the top of the policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal, business, customer, order history, or website data, please contact us at:
Tavolo
420 N 5th St, Minneapolis, MN
Email: hello@tavoloapp.com
By using our Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.